From manual work to a fully integrated fulfillment solution

In recent years, many logistics service providers have transitioned from manual work processes to a fully integrated fulfillment solution. By using modern technologies such as warehouse management systems, automated order pickers, and robotics, you take full control in terms of accuracy, speed, and efficiency in the fulfillment process. In this article, we share how an integrated fulfillment solution helped XXL Nutrition improve its logistics process and why you should do the same.

An effective fulfillment solution for XXL Nutrition

In the world of e-commerce, an efficient and effective fulfillment solution is crucial to keep customer satisfaction high. To accomplish this, XXL Nutrition, Exact, BizBloqs, and Sendcloud have joined forces to optimize and automate XXL Nutrition’s fulfillment processes. XXL Nutrition will tell more about this at the Exact Live Event on May 16, 2023.

 

By using innovative technologies and products in an integrated approach, companies like XXL Nutrition can transform manual processes into a complete fulfillment solution. This leads to faster order processing, fast delivery, and a better customer experience. The logical result is higher profits.

 

The importance of an integrated fulfillment solution cannot be overemphasized. In fact, a good fulfillment plan allows companies to maintain complete control over multiple locations. This gives you real-time visibility into inventory, order processing, and shipments to consumers. This increases warehouse efficiency, reduces personnel costs, and has a positive impact on customer satisfaction.

 

The challenges of working manually

Manual printing and pasting of shipping labels is a labor-intensive process. If you want to ship products correctly, all steps in this process must be accurate and correct. From checking address information to placing labels on the packaging of new products. Everything has to go right. Not surprisingly, manual work can lead to mistakes. And mistakes in the logistics process, in turn, lead to significant delays.

 

If these problems are not addressed, it leads to dissatisfied customers returning their products or not accepting them at all. It is also quite possible that the label is incorrect, preventing the customer from receiving the package at all. The result? Higher costs due to wasted shipping, procurement, and personnel costs, low customer satisfaction, and a dent in confidence in the company’s expertise. So manual handling is not only time-consuming but it can also result in additional costs.

 

To avoid these costs, using automation and technologies throughout the process can be the solution. For example, by implementing an automated labeling process, you can reduce errors and delays, order picking happens at the right time and carriers can take delivery of orders in a timely manner. This leads to speed throughout the process, which in turn boosts customer satisfaction.

 

Collaboration between Bizbloqs, Exact, XXL Nutrition, and Sendcloud

XXL Nutrition, Exact, BizBloqs, and Sendcloud have joined forces to create a seamless collaboration that streamlines business processes. Each company has an important role in this collaboration. It all starts at XXL Nutrition, a leading online retailer of nutritional supplements and sports nutrition. In collaboration with Exact, we at BizBloqs manage all logistics processes in the warehouse. We process all orders from the sales channels of XXL Nutrition and Exact takes care of the registration of the trade administration with its accounting and ERP software. We then print all labels at BizBloqs. These labels are retrieved from Sendcloud through BizBloqs at the right moment in the process via an interface.

 

The integration of these companies’ systems ensures that customer information, orders, shipments, and returns are processed seamlessly. In a nutshell, the system ensures that when an order is placed with XXL Nutrition, a sales order is automatically created in the Exact system. These sales orders are retrieved and processed by BizBloqs. We then retrieve shipping labels from Sendcloud so that these labels can be integrated into the shipping process. Finally, all processing goes back to Exact for administrative purposes. This seamless integration ensures fast but controlled order processing.

 

The benefits of linking advanced systems from these experts are numerous. But at the core is saving time and money, scaling up, and encouraging innovation within companies. After all, when business processes are seamlessly connected, fewer manual operations are required and there is more time for developing innovative ideas! And so, as a business owner, you save on all kinds of costs.

 

Overall results after an integrated fulfillment solution

Recent figures and statistics show that 85% of companies that have invested in an integrated fulfillment solution see a significant improvement in order fulfillment and delivery times. This is simply because of the optimization of storage, warehouse management, and the outsourcing and automation of manual work.

 

But it’s not just the numbers that speak for the integrated fulfillment solution. Customers and employees also give positive feedback after improving fulfillment processes. Customers report faster delivery times and better communication about the status of their orders. Employees report fewer production errors and fewer workloads thanks to fulfillment process automation. All in all, these are great developments that can drive the growth of any business.

 

Future prospects of fully integrated fulfillment services

An integrated fulfillment solution can be invaluable for e-commerce and e-fulfillment companies looking to shift, grow and expand faster. By integrating a link between different processes, a company can operate more efficiently, save costs and offer customers a better experience. For logistics processes, consider:

  • production;
  • inventory management;
  • packing;
  • shipping;
  • tracking;
  • delivery.

For companies still working manually, moving to an integrated fulfillment solution can be a big step. It is important to start by evaluating the current processes. This is because it will help you find out where possible bottlenecks and inefficiencies lie. You then set about choosing software solutions that offer flexibility and enable the integration of different processes. Finally, an investment in training and support is important to ensure a smooth transition to the new fulfillment solution.

 

Wondering how BizBloqs can take your business to the next level? Contact us now to learn more about our services and discover the power of a fully integrated fulfillment solution in your business!

Share:

Facebook
Twitter
Pinterest
LinkedIn
Willem Ten Asbroek

Willem Ten Asbroek

CEO, Bizbloqs Management Solution B.V.

Related Posts

Comparative analysis of WMS features

Comparative analysis of WMS features

An advanced Warehouse Management System (WMS) is the backbone of every modern logistics company. With the right system, you can benefit from various WMS advantages,

Translate »

PRODUCT SELECTOR

Welcome to the BizBloqs product selector. This is a tool we designed to guide you to the right subscription for your business.

If you are not sure how to answer a question, or you are not comfortable with the recommendation, please simply contact us and discuss it with one of our experts. It is our duty and pleasure to guide you to the best of our ability, making sure you arrive at the right well-informed choice that suits your needs perfectly.

INTRODUCTION

BizBloqs offers Business Processes as a Service (BPaaS) and has created a range of subscriptions that service the specific needs of customer profiles we have encountered often in the market.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. This level of scalability allows all our customers to make their subscription grow with their needs, no matter how rapidly they grow or increase the complexity.

STATEMENT 1

I only need very basic features and care most about my outbound process.

GAMBIT

Gambit is our entry-level solution that covers the basic needs for companies that are looking to digitize their order fulfilment processes.

The emphasis of this subscription is on the outbound processes, handling all common requirements with ease. Gambit includes the ability to integrate a web shop on the frontend or an ERP system in the backend.

Furthermore, you can connect your Gambit solution to a supported transporter of your choice. Your order fulfilment and stock management have never been easier.

STATEMENT 2

I only need basic features, but inbound and outbound processes are both very relevant for my requirements.

PAWN

Pawn is the second-tier subscription of BizBloqs. It offers all the capabilities of Gambit, but also adds full control over the purchasing process. If you are looking to take your business to the next level by digitizing all your warehouse processes altogether, Pawn is the right solution for you.

It offers location management out of the box, supporting one location per article as the standard. All basic processes any small or medium business might need are included, all based on the years of experience and elaborate expertise of BizBloqs. We have taken the best practices of implementations in the past so you can benefit from the best of our capabilities.

STATEMENT 3

I need some advanced features; my situation requires location management and/or we need digital support for batch picking. You could say my needs resemble a wholesaler, reseller or large web shop.

KNIGHT

Knight takes your digital logistic capabilities to the level you might see at large companies with a professional setup. In fact, BizBloqs services several companies at this level with its Knight solution. It offers the possibility to manage an article across multiple locations and offers digital management for your batch picking.

Knight is the right solution for you if you need to optimize fairly complex processes or large operations. If location management is a big part of your business, Knight is the right subscription level for you. This solution is popular amongst wholesalers, resellers and web shops in particular.

STATEMENT 4

I want a standard solution, but with all the bells and whistles. I manage multiple locations and zoning across my warehouses and deal with a lot of orders.

BISHOP

Bishop is the ultimate standard subscription with a wide range of features beyond the capabilities of Knight. It allows for dynamic location management, which allows you to keep track of your stock on the move at all times.

You can manage multiple locations and assign various location zones as per your requirements. Bishop can handle a great number of orders without effort. If this ultimate subscription still doesn’t meet your needs, you would need to consider a custom solution that is tailored specifically to your requirements.

CUSTOM

Clearly it will not be possible to make a straightforward recommendation for your needs. That’s perfectly fine, we have the expertise and experience to address your challenges. You will need to work with our experts to digitize your processes and define your workflow.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. We can do this without development in almost all cases, simply by configuring our solutions to reflect your situation perfectly.