CASE STUDY: I LOVE SPEELGOED
DEEP INSIGHTS ARE NOW CHILD’S PLAY
We were looking for a true logistic partner for our warehouse, not just a simple scanning solution. BizBloqs always gave us the right vibe for all our challenges from the very first moment”
– Daniëlle van Peer, founder I Love Speelgoed
Utrecht, the Netherlands
LOB AND INDUSTRY:
Fast moving consumer goods, toys
Online sales of responsible and educational toys
ILoveSpeelgoed is an online store with a broad range of entertaining and educational high-quality toys, sourced from all over the world with a special focus on local toy designer talents. New products and brands are added daily to the assortment
BizBloqs Knight WMS
Integrated with Exact Online Handel, Magento
KEY FEATURES IN USE:
Accuracy of stock management
Integration of various carriers
Digital scanner-based warehouse management
UNIQUE CUSTOMER SCENARIO:
Implemented BizBloqs Knight WMS right before the busiest period of the year to make sure they wouldn’t disappoint customers.
REASON FOR CHOOSING BIZBLOQS:
The intuitive WMS can grow with the company and staff is easily trained in the key features.
I Love Speelgoed built its warehouse structure based on the experience and knowledge of its internal staff. Brands were grouped together and articles were then allocated in those zones. Rapid growth made that situation unsustainable. Stock shortages and human errors became ever more common and picking took forever. We simply lost track of the volume and value of our stocks
Starting the transformation journey together
Exact recognized the logistic struggles and made the introduction to BizBloqs. I Love Speelgoed has never looked back since. They were looking for a strategic partner and a trusted relationship, to transform their business and get them back in control. The entire process from analyzing workflows and the physical warehouse to the full implementation of Knight WMS took only 2.5 months. Remarkably, the progressive insights gained during the implementation were processed on the fly and the platform allowed rapid changes to the original plans
The huge benefits spread across different areas have been the biggest surprise. It used to take 3 months to train new staff, a task they can handle in 2 days now because the solution is so intuitive. They make significantly less errors, shortened a 15 minute picking process to about 2 minutes and didn’t need to increase their workforce despite the large growth in orders.
Stock accuracy at I Love Speelgoed has gone up from 60% to over 95%. From the day the solution was implemented, there has not been a single moment of downtime. They don’t see any need for additional expensive external consultants and I Love Speelgoed has aligned its logistic plans and innovations with the roadmap of BizBloqs. Both parties continue to develop and there is an unshakable trust that the direction of both companies will continue to generate exactly the right synergies needed for continued success
I Love Speelgoed is an early customer of BizBloqs and the trusted relationship and collaboration is stronger than ever. Whenever there is a need for expertise, insights or assistance, they know there is a support team ready to jump and deliver the answers or solutions needed in the shortest time possible. It is a business relationship both parties treasure
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