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case study

CASE STUDY: KTC

WAREHOUSING AS WELL-OILED MACHINE

“Updated quote needed”,
– TBD

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LOCATION:

 

Wednesbury, United Kingdom

 

LOB AND INDUSTRY:

 

Food & Beverage, producer of oils, canned foods, supplements, rice and pasta etc.

 

KEY ACTIVITY:

 

Producer and Wholesaler for the distribution and sales food and beverages.  

 

ABOUT:

 

An independent family-owned business and international food brand that supplies over 250 million liters of high quality cooking oils to the food industry. Growing and broadening its food product portfolio consistently.

 

SOLUTION:

 

  • BizBloqs Castle WMS
  • ? users
  • Integration with access ERP

 

KEY FEATURES IN USE:

 

  • Custom label printing during production
  • Receiving process completely handled with scanners and printers
  • Pallet picking and case picking
  • Receiving and handling of trading goods

 

UNIQUE CUSTOMER SCENARIO:

 

Pending info

 

REASON FOR CHOOSING BIZBLOQS:

 

Referral by UK partner after indicating they didn’t want a huge integration, but rather a phased roll-out of a fully custom solution based on their processes and timeline. BizBloqs fit the bill and was actually much more affordable than other options.

Original situation

KTC was running a huge warehouse operation completely based on paperwork and documents. They had to deal with a lot of manual human labor. Also, because the process wasn’t optimized, a lot of double handling was required to complete standard tasks. It just became increasingly challenging to keep stock information accurate and it finally reached a point where it became clear that a level of automation was needed to gain the critical insights again so the right decisions could be made at the right time.

Starting the transformation journey together

KTC had a very strong contribution when we set the timeline and order of activities together, which turned out to be a strong foundation for a great collaboration. We started off by digitizing and optimizing the label process for the production, which was then implemented. Next, we addressed the order picking process and made sure that everything worked as desired. Following this style of phased deployment, slowly and steadily the entire collection of processes was thought through and carefully implemented. This included also the purchasing and order management to close the loop on all processes.

 

Unexpected findings

Because of the Agile-like stepped approach, the customer benefited strongly from progressive insights. Every step of the way, they thought out each process and discussed in great detail with BizBloqs how to address the challenges that were identified. This step-by-step deployment brought KTC ever closer to the finish line at a pace the organization could easily handle. Both parties look back and appreciate how this Agile approach delivered the desired results in a predictable and well-managed way. The KTC solution for ERP is Access, which proved quite a challenge to integrate seamlessly. BizBloqs is proud to have this achievement under the belt and foresees pleasant surprises for future customers with Access implementations, as this skillset was added to our repertoire.

Thanks to Bizbloqs, KTC Achieved:

Up-Sell
0 %++
Customer Satisfaction
0 %++

Current situation

Less surprising, the full WMS integration across multiple warehouses is still in the finalization stages. Not only does the customer deal with over 30,000 pallet locations at multiple sites, this project was also one of the most challenging for BizBloqs in its history. In perspective across over 300 customers, this joint deployment has by far the most customizations for a single project. The end-result has been molded and shaped to fit the customer’s needs to perfection.

Final words

Building and maintaining a great relationship was obviously a critical requirement for this project. As the customer is in the UK, our local presence made a world of difference in our ability to build the relationship and service KTC to the best of our ability. We built everything that was needed at the pace set by the customer, launching features and functions when they feel good and ready.

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PRODUCT SELECTOR

Welcome to the BizBloqs product selector. This is a tool we designed to guide you to the right subscription for your business.

If you are not sure how to answer a question, or you are not comfortable with the recommendation, please simply contact us and discuss it with one of our experts. It is our duty and pleasure to guide you to the best of our ability, making sure you arrive at the right well-informed choice that suits your needs perfectly.

INTRODUCTION

BizBloqs offers Business Processes as a Service (BPaaS) and has created a range of subscriptions that service the specific needs of customer profiles we have encountered often in the market.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. This level of scalability allows all our customers to make their subscription grow with their needs, no matter how rapidly they grow or increase the complexity.

STATEMENT 1

I only need very basic features and care most about my outbound process.

GAMBIT

Gambit is our entry-level solution that covers the basic needs for companies that are looking to digitize their order fulfilment processes.

The emphasis of this subscription is on the outbound processes, handling all common requirements with ease. Gambit includes the ability to integrate a web shop on the frontend or an ERP system in the backend.

Furthermore, you can connect your Gambit solution to a supported transporter of your choice. Your order fulfilment and stock management have never been easier.

STATEMENT 2

I only need basic features, but inbound and outbound processes are both very relevant for my requirements.

PAWN

Pawn is the second-tier subscription of BizBloqs. It offers all the capabilities of Gambit, but also adds full control over the purchasing process. If you are looking to take your business to the next level by digitizing all your warehouse processes altogether, Pawn is the right solution for you.

It offers location management out of the box, supporting one location per article as the standard. All basic processes any small or medium business might need are included, all based on the years of experience and elaborate expertise of BizBloqs. We have taken the best practices of implementations in the past so you can benefit from the best of our capabilities.

STATEMENT 3

I need some advanced features; my situation requires location management and/or we need digital support for batch picking. You could say my needs resemble a wholesaler, reseller or large web shop.

KNIGHT

Knight takes your digital logistic capabilities to the level you might see at large companies with a professional setup. In fact, BizBloqs services several companies at this level with its Knight solution. It offers the possibility to manage an article across multiple locations and offers digital management for your batch picking.

Knight is the right solution for you if you need to optimize fairly complex processes or large operations. If location management is a big part of your business, Knight is the right subscription level for you. This solution is popular amongst wholesalers, resellers and web shops in particular.

STATEMENT 4

I want a standard solution, but with all the bells and whistles. I manage multiple locations and zoning across my warehouses and deal with a lot of orders.

BISHOP

Bishop is the ultimate standard subscription with a wide range of features beyond the capabilities of Knight. It allows for dynamic location management, which allows you to keep track of your stock on the move at all times.

You can manage multiple locations and assign various location zones as per your requirements. Bishop can handle a great number of orders without effort. If this ultimate subscription still doesn’t meet your needs, you would need to consider a custom solution that is tailored specifically to your requirements.

CUSTOM

Clearly it will not be possible to make a straightforward recommendation for your needs. That’s perfectly fine, we have the expertise and experience to address your challenges. You will need to work with our experts to digitize your processes and define your workflow.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. We can do this without development in almost all cases, simply by configuring our solutions to reflect your situation perfectly.