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case study

CASE STUDY: CARESSI

FROM DROP TO DEEP WATERS

“BizBloqs was one of the first to provide a WMS with scanning capabilities and we started a journey together. Our operations have gotten a lot more complex, advanced and especially bigger over the past 5 years and we have simply grown together.”,

– Nick Bisselink, Financial / Operational Director

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LOCATION:

 

’s Heerenberg / Ter Heide, the Netherlands

 

 

LOB AND INDUSTRY:

 

Home & Decoration, supplier to professional kitchen builders

 

KEY ACTIVITY:

 

Design, creation, and distribution of kitchen accessories as well as kitchen layout planning

 

ABOUT:

 

Caressi highly creative and innovative organization that creates kitchen sinks, taps and many other accessories. They focus on quality sharp pricing, leveraging short lines and clever purchasing.

 

SOLUTION:

 

  • BizBloqs Knight WMS
  • 20 users
  • Triple integration with Exact Online
    (2 trading companies, 1 logistics company)

 

KEY FEATURES IN USE:

 

  • Pick-to-light and kardex integration
  • Digital scanner-based warehouse management
  • Highly efficient order management and goods in/ out processes

 

UNIQUE CUSTOMER SCENARIO:

 

Multiple sales companies in a single operational structure across two locations makes for very complex solution requirements.

 

REASON FOR CHOOSING BIZBLOQS:

 

After an Exact recommendation, Caressi felt that BizBloqs was the right future-proof partner to grow with their rapidly expanding business.

Original situation

 

Caressi was handling its warehouse processes as well as its workflow manually and predominantly paper-based. This created a number of large challenges, to address with some urgency, maintaining solid insights in stock levels as well as hard times managing delivery speed and accuracy as the primary points.

Starting the transformation journey together

BizBloqs had started its operations not long before and the Exact salesforce recommended BizBloqs as an interesting logistic partner to Caressi. It was very much a journey of joint discovery from day 1, with Caressi and BizBloqs working closely together to see how the processes would digitize properly and to get everything set up efficiently.

 

During the deployment phase, many changes and tweaks were still applied as progressive insights led to additional eye openers. Interestingly, we never really stopped tweaking since. The drive to improve and innovate continues to help optimize changes and maximize benefits for Caressi.

Unexpected findings

 

What started off as a small project with a clear start and finish has become an ongoing partnership that continues to prototype and develop the process, features and capabilities as per the needs of the ever-growing size and complexity of Caressi.

Thanks to Bizbloqs, Caressi Achieved:

Up-Sell
0 %++
Customer Satisfaction
0 %++

Current situation

If you were to visit Caressi’s operations now, you will find highly advanced logistic tools and processes such as a Kardex system and implemented Pick-to-light facilities. Its operations have expanded from a single building with simple operations to multiple warehouses and the integration of multiple organizational administrations to keep the well-oiled machine going. Yet still the hunt to get to that next step in efficiency or ease of operation continues.

Final words

Caressi and BizBloqs are still in touch regularly and never really stop thinking and strategizing together about the next potential steps. The creative minds of Caressi, supplemented with the logistic expertise and experience of BizBloqs, guarantee there is never a shortage of new ideas and things to try next. There has never been a simple client-supplier relationship, but rather a true innovation partnership with both parties testing each other’s ability to stretch beyond comfort and push for the absolute limit.

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PRODUCT SELECTOR

Welcome to the BizBloqs product selector. This is a tool we designed to guide you to the right subscription for your business.

If you are not sure how to answer a question, or you are not comfortable with the recommendation, please simply contact us and discuss it with one of our experts. It is our duty and pleasure to guide you to the best of our ability, making sure you arrive at the right well-informed choice that suits your needs perfectly.

INTRODUCTION

BizBloqs offers Business Processes as a Service (BPaaS) and has created a range of subscriptions that service the specific needs of customer profiles we have encountered often in the market.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. This level of scalability allows all our customers to make their subscription grow with their needs, no matter how rapidly they grow or increase the complexity.

STATEMENT 1

I only need very basic features and care most about my outbound process.

GAMBIT

Gambit is our entry-level solution that covers the basic needs for companies that are looking to digitize their order fulfilment processes.

The emphasis of this subscription is on the outbound processes, handling all common requirements with ease. Gambit includes the ability to integrate a web shop on the frontend or an ERP system in the backend.

Furthermore, you can connect your Gambit solution to a supported transporter of your choice. Your order fulfilment and stock management have never been easier.

STATEMENT 2

I only need basic features, but inbound and outbound processes are both very relevant for my requirements.

PAWN

Pawn is the second-tier subscription of BizBloqs. It offers all the capabilities of Gambit, but also adds full control over the purchasing process. If you are looking to take your business to the next level by digitizing all your warehouse processes altogether, Pawn is the right solution for you.

It offers location management out of the box, supporting one location per article as the standard. All basic processes any small or medium business might need are included, all based on the years of experience and elaborate expertise of BizBloqs. We have taken the best practices of implementations in the past so you can benefit from the best of our capabilities.

STATEMENT 3

I need some advanced features; my situation requires location management and/or we need digital support for batch picking. You could say my needs resemble a wholesaler, reseller or large web shop.

KNIGHT

Knight takes your digital logistic capabilities to the level you might see at large companies with a professional setup. In fact, BizBloqs services several companies at this level with its Knight solution. It offers the possibility to manage an article across multiple locations and offers digital management for your batch picking.

Knight is the right solution for you if you need to optimize fairly complex processes or large operations. If location management is a big part of your business, Knight is the right subscription level for you. This solution is popular amongst wholesalers, resellers and web shops in particular.

STATEMENT 4

I want a standard solution, but with all the bells and whistles. I manage multiple locations and zoning across my warehouses and deal with a lot of orders.

BISHOP

Bishop is the ultimate standard subscription with a wide range of features beyond the capabilities of Knight. It allows for dynamic location management, which allows you to keep track of your stock on the move at all times.

You can manage multiple locations and assign various location zones as per your requirements. Bishop can handle a great number of orders without effort. If this ultimate subscription still doesn’t meet your needs, you would need to consider a custom solution that is tailored specifically to your requirements.

CUSTOM

Clearly it will not be possible to make a straightforward recommendation for your needs. That’s perfectly fine, we have the expertise and experience to address your challenges. You will need to work with our experts to digitize your processes and define your workflow.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. We can do this without development in almost all cases, simply by configuring our solutions to reflect your situation perfectly.