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case study

CASE STUDY: I LOVE SPEELGOED

 

DEEP INSIGHTS ARE NOW CHILD’S PLAY

“We were looking for a true logistic partner for our warehouse,  not just a simple scanning solution. BizBloqs always gave us the right vibe for all our challenges from the very first moment”,

– Daniëlle van Peer, founder I Love Speelgoed

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LOCATION:

 

Utrecht, the Netherlands

 

LOB AND INDUSTRY:

 

Fast moving consumer goods, toys

 

KEY ACTIVITY:

 

Online sales of responsible and educational toys

 

ABOUT:

 

ILoveSpeelgoed is an online store with a broad range of entertaining and educational high-quality toys, sourced from all over the world with a special focus on local toy designer talents.  New products and brands are added daily to the assortment.

 

SOLUTION:

 

  • BizBloqs Knight WMS
  • 9 users
  • Integrated with Exact Online Handel, Magento

 

KEY FEATURES IN USE:

 

  • Accuracy of stock management
  • Multi-location management
  • Integration of various carriers
  • Digital scanner-based warehouse management

 

UNIQUE CUSTOMER SCENARIO:

 

Implemented BizBloqs Knight WMS right before the busiest period of the year to make sure they wouldn’t disappoint customers.

 

REASON FOR CHOOSING BIZBLOQS:

 

The intuitive WMS can grow with the company and staff is easily trained in the key features.

Original situation

I Love Speelgoed built its warehouse structure based on the experience and knowledge of its internal staff. Brands were grouped together and articles were then allocated in those zones. Rapid growth made that situation unsustainable. Stock shortages and human errors became ever more common and picking took forever. We simply lost track of the volume and value of our stocks.

Starting the transformation journey together

Exact recognized the logistic struggles and made the introduction to BizBloqs. I Love Speelgoed has never looked back since. They were looking for a strategic partner and a trusted relationship, to transform their business and get them back in control. The entire process from analyzing workflows and the physical warehouse to the full implementation of Knight WMS took only 2.5 months. Remarkably, the progressive insights gained during the implementation were processed on the fly and the platform allowed rapid changes to the original plans.

 

Unexpected findings

The huge benefits spread across different areas have been the biggest surprise. It used to take 3 months to train new staff, a task they can handle in 2 days now because the solution is so intuitive. They make significantly less errors, shortened a 15 minute picking process to about 2 minutes and didn’t need to increase their workforce despite the large growth in orders.

Thanks to Bizbloqs, ILoveSpeelGoed.nl Achieved:

Up-Sell
0 %++
Customer Satisfaction
0 %++

Current situation

Stock accuracy at I Love Speelgoed has gone up from 60% to over 95%. From the day the solution was implemented, there has not been a single moment of downtime. They don’t see any need for additional expensive external consultants and I Love Speelgoed has aligned its logistic plans and innovations with the roadmap of BizBloqs. Both parties continue to develop and there is an unshakable trust that the direction of both companies will continue to generate exactly the right synergies needed for continued success.

Final words

I Love Speelgoed is an early customer of BizBloqs and the trusted relationship and collaboration is stronger than ever. Whenever there is a need for expertise, insights or assistance, they know there is a support team ready to jump and deliver the answers or solutions needed in the shortest time possible. It is a business relationship both parties treasure.

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PRODUCT SELECTOR

Welcome to the BizBloqs product selector. This is a tool we designed to guide you to the right subscription for your business.

If you are not sure how to answer a question, or you are not comfortable with the recommendation, please simply contact us and discuss it with one of our experts. It is our duty and pleasure to guide you to the best of our ability, making sure you arrive at the right well-informed choice that suits your needs perfectly.

INTRODUCTION

BizBloqs offers Business Processes as a Service (BPaaS) and has created a range of subscriptions that service the specific needs of customer profiles we have encountered often in the market.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. This level of scalability allows all our customers to make their subscription grow with their needs, no matter how rapidly they grow or increase the complexity.

STATEMENT 1

I only need very basic features and care most about my outbound process.

GAMBIT

Gambit is our entry-level solution that covers the basic needs for companies that are looking to digitize their order fulfilment processes.

The emphasis of this subscription is on the outbound processes, handling all common requirements with ease. Gambit includes the ability to integrate a web shop on the frontend or an ERP system in the backend.

Furthermore, you can connect your Gambit solution to a supported transporter of your choice. Your order fulfilment and stock management have never been easier.

STATEMENT 2

I only need basic features, but inbound and outbound processes are both very relevant for my requirements.

PAWN

Pawn is the second-tier subscription of BizBloqs. It offers all the capabilities of Gambit, but also adds full control over the purchasing process. If you are looking to take your business to the next level by digitizing all your warehouse processes altogether, Pawn is the right solution for you.

It offers location management out of the box, supporting one location per article as the standard. All basic processes any small or medium business might need are included, all based on the years of experience and elaborate expertise of BizBloqs. We have taken the best practices of implementations in the past so you can benefit from the best of our capabilities.

STATEMENT 3

I need some advanced features; my situation requires location management and/or we need digital support for batch picking. You could say my needs resemble a wholesaler, reseller or large web shop.

KNIGHT

Knight takes your digital logistic capabilities to the level you might see at large companies with a professional setup. In fact, BizBloqs services several companies at this level with its Knight solution. It offers the possibility to manage an article across multiple locations and offers digital management for your batch picking.

Knight is the right solution for you if you need to optimize fairly complex processes or large operations. If location management is a big part of your business, Knight is the right subscription level for you. This solution is popular amongst wholesalers, resellers and web shops in particular.

STATEMENT 4

I want a standard solution, but with all the bells and whistles. I manage multiple locations and zoning across my warehouses and deal with a lot of orders.

BISHOP

Bishop is the ultimate standard subscription with a wide range of features beyond the capabilities of Knight. It allows for dynamic location management, which allows you to keep track of your stock on the move at all times.

You can manage multiple locations and assign various location zones as per your requirements. Bishop can handle a great number of orders without effort. If this ultimate subscription still doesn’t meet your needs, you would need to consider a custom solution that is tailored specifically to your requirements.

CUSTOM

Clearly it will not be possible to make a straightforward recommendation for your needs. That’s perfectly fine, we have the expertise and experience to address your challenges. You will need to work with our experts to digitize your processes and define your workflow.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. We can do this without development in almost all cases, simply by configuring our solutions to reflect your situation perfectly.