case study

CASE STUDY: XXL

THE BOOST OUR LOGISTICS NEEDED

“Updated quote needed”,
– TBD

LOCATION:

 

Deurne, the Netherlands

 

LOB AND INDUSTRY:

 

Food & Beverage, Dietary supplements for health and fitness

 

KEY ACTIVITY:

 

Wholesaler and e-commerce (B2C) for the distribution and sales of dietary supplements. Famous for their fitness and body-building products.

 

ABOUT:

 

The XXL Nutrition brand has become a household name for many athletes. XXL Nutrition has been the first provider for many supplements and a highly innovative supplements brand, coming up with new supplements continuously.

 

SOLUTION:

  • BizBloqs Knight WMS
  • ? users
  • Integration with Exact Online and webshop, Optiply

 

KEY FEATURES IN USE:

 

  • Custom batch picking with carts that can be configured for B2C, retail and wholesale (B2B)
  • Traceability
  • Packing slip and send label integration
  • Carrier integrations

 

UNIQUE CUSTOMER SCENARIO:

 

XXL experiences explosive growth, on top of which they have a great variety of processes through the WMS, for B2B, B2C and online business.

 

REASON FOR CHOOSING BIZBLOQS:

 

XXL spoke to a logistic specialist, who strongly recommended BizBloqs.

Original situation

XXL Nutrition printed packing slips directly from their web shop environment and experienced a lot of trouble with mistakes and errors. Furthermore, if something was out of stock, someone had to manually update the situation at a computer. That meant a lot of orders were accepted initially, after which the customer had to be contacted to let them know the order would not result in a shipment due to lack of stock. That was simply not the level of service and customer-friendliness that XXL stands for.

Starting the transformation journey together

The founder and owner took a huge personal interest in the project. It was clear that this project would not move forward until he had a full grasp of the solution before his employees worked with it. He has this overwhelming passion for his business and is extremely involved with all its moving parts. Initially it started off with a straight-forward web business, but eventually it became necessary to do an integrated ERP solution as well. wanted to understand the solution perfectly before letting his employees work with it, extremely involved in his business. Started off with only the web business, eventually also integrated ERP.

Unexpected findings

The actual task we set out to achieve was not too complex. Take the Magento e-commerce environment and integrate it with BizBloqs to get the control and insight the organization needed to keep customers informed timely and completely. We were warned that XXL was quite successful and they still caught us off guard when it turned out they process 1,000s of orders per day. Luckily for all involved, our BizBloqs solution remained unphased and delivered on the requirements perfectly.

Thanks to Bizbloqs, XXL Achieved:

0 %++
Up-Sell
0 %++
Customer Satisfaction

Current situation

XXL is running BizBloqs seamlessly integrated with Exact Online for its purchase orders. Furthermore, they added Optiply to the equation, which increased the ease of management for their stocks and purchases. It is not remotely as challenging as it used to be to get the right level of inventory ready for upcoming demand. Simply put, everything to do with the logistic management has now become an in-house expertise for XXL.

Final words

Few words are sometimes best. Everything simply works as designed and desired. Stocks are well under control, which opens the flood gates to expand activities and to focus on growth throughout Europe.

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PRODUCT SELECTOR

Welcome to the BizBloqs product selector. This is a tool we designed to guide you to the right subscription for your business.

If you are not sure how to answer a question, or you are not comfortable with the recommendation, please simply contact us and discuss it with one of our experts. It is our duty and pleasure to guide you to the best of our ability, making sure you arrive at the right well-informed choice that suits your needs perfectly.

INTRODUCTION

BizBloqs offers Business Processes as a Service (BPaaS) and has created a range of subscriptions that service the specific needs of customer profiles we have encountered often in the market.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. This level of scalability allows all our customers to make their subscription grow with their needs, no matter how rapidly they grow or increase the complexity.

STATEMENT 1

I only need very basic features and care most about my outbound process.

GAMBIT

Gambit is our entry-level solution that covers the basic needs for companies that are looking to digitize their order fulfilment processes.

The emphasis of this subscription is on the outbound processes, handling all common requirements with ease. Gambit includes the ability to integrate a web shop on the frontend or an ERP system in the backend.

Furthermore, you can connect your Gambit solution to a supported transporter of your choice. Your order fulfilment and stock management have never been easier.

STATEMENT 2

I only need basic features, but inbound and outbound processes are both very relevant for my requirements.

PAWN

Pawn is the second-tier subscription of BizBloqs. It offers all the capabilities of Gambit, but also adds full control over the purchasing process. If you are looking to take your business to the next level by digitizing all your warehouse processes altogether, Pawn is the right solution for you.

It offers location management out of the box, supporting one location per article as the standard. All basic processes any small or medium business might need are included, all based on the years of experience and elaborate expertise of BizBloqs. We have taken the best practices of implementations in the past so you can benefit from the best of our capabilities.

STATEMENT 3

I need some advanced features; my situation requires location management and/or we need digital support for batch picking. You could say my needs resemble a wholesaler, reseller or large web shop.

KNIGHT

Knight takes your digital logistic capabilities to the level you might see at large companies with a professional setup. In fact, BizBloqs services several companies at this level with its Knight solution. It offers the possibility to manage an article across multiple locations and offers digital management for your batch picking.

Knight is the right solution for you if you need to optimize fairly complex processes or large operations. If location management is a big part of your business, Knight is the right subscription level for you. This solution is popular amongst wholesalers, resellers and web shops in particular.

STATEMENT 4

I want a standard solution, but with all the bells and whistles. I manage multiple locations and zoning across my warehouses and deal with a lot of orders.

BISHOP

Bishop is the ultimate standard subscription with a wide range of features beyond the capabilities of Knight. It allows for dynamic location management, which allows you to keep track of your stock on the move at all times.

You can manage multiple locations and assign various location zones as per your requirements. Bishop can handle a great number of orders without effort. If this ultimate subscription still doesn’t meet your needs, you would need to consider a custom solution that is tailored specifically to your requirements.

CUSTOM

Clearly it will not be possible to make a straightforward recommendation for your needs. That’s perfectly fine, we have the expertise and experience to address your challenges. You will need to work with our experts to digitize your processes and define your workflow.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. We can do this without development in almost all cases, simply by configuring our solutions to reflect your situation perfectly.