OMS: An Order Management System with Tremendous Flexibility

OMS - voorraad

Due to the increasing complexity of the modern business environment, an efficient Order Management System (OMS) has become increasingly crucial. Companies are searching for a seamless solution to simultaneously manage orders, track inventory, and exceed customer expectations. An OMS with tremendous flexibility is the answer to these challenges. Its versatility allows an advanced order management system to easily adapt to the specific requirements and needs of any company, regardless of its size or sector. With features such as automated order processing, real-time inventory management, and seamless integration with other systems, a flexible order management system offers an all-in-one solution that boosts productivity, enhances customer satisfaction, and reduces costs.


What exactly is an OMS?

An Order Management System is a software solution that provides companies with control over automating the entire process of order management and order processing. As part of a central hub, the order management system collects and manages all relevant information for each order, from the moment it is placed in the warehouse to the final delivery to the customer.


Did you know… the first automated Order Management System was developed more than fifty years ago? In the 1960s, companies started experimenting with using computers to simplify the order management process. This marked the beginning of the transformation from manual order processing to automated systems. Since then, the evolution of OMS technologies has helped companies operate more efficiently, save costs, and improve customer satisfaction.


With an order management system, you can closely monitor and control order statuses. For example, the system records when a product was shipped. Additionally, an OMS enables the management of inventory levels, regulates the order processing process, and synchronizes data with other systems and services. This includes CRM or ERP systems and e-commerce platforms. This results in an integrated and streamlined approach to order management, where all information is stored and shared in one central location.


Key features and benefits of an OMS

Order flow management

A streamlined and automated workflow for managing orders is an essential part of an Order Management System. With an OMS, companies can accurately track the progress of each order, from placement to shipping and product delivery. This results in an efficient order management process and minimizes the risk of errors and delays. The OMS ultimately serves as a reliable source of information and data, ensuring smooth and organized order processing within the organization.


Inventory management

Another valuable aspect of an OMS is inventory management. By integrating with the inventory management system, an OMS can track real-time data. This allows companies to see at a glance which products are available. It provides companies with accurate insights into their inventory, preventing overstocking or understocking. Moreover, the OMS can automatically place orders with suppliers or other locations when demand for a product is low, further enhancing inventory management efficiency.


Customer management

Centrally storing and managing customer data and order history is also simplified with a good OMS. An efficient OMS enables companies to offer personalized services, thereby increasing customer satisfaction. Customers can track the status of their orders and receive notifications about progress, resulting in more consistent service, transparency, and customer engagement.


Reporting and analysis

Another advantage of an OMS is the ability to generate reports and provide insightful analyses of order data. This enables organizations to identify trends, evaluate performance, and make data-driven decisions regarding sales. By gaining valuable insights through the OMS, companies can further optimize operational efficiency and develop strategies to improve business performance and sales.


The benefits of an OMS with tremendous flexibility

An order management system provides companies in specific markets with specific business needs with more customization options. Regardless of the size or sector of the company, a flexible OMS can be adapted to unique requirements and processes. It offers configuration options and customizable workflows that allow companies to tailor the system to their specific business needs. This flexibility enables companies to maximize efficiency, optimize business processes, and gain a competitive advantage.


Quickly adapt to changing market conditions

An OMS also allows companies to quickly respond to changing market conditions. The system can be easily and quickly adjusted to support new products, channels, or sales strategies. The flexibility of the OMS enables companies to quickly adjust their offerings based on data and seize new opportunities.


Efficiency and cost savings

Finally, a flexible OMS leads to increased efficiency and cost savings through automated order processing and real-time inventory management. The OMS automates the order processing process, reducing human errors and delays. By using rules and workflows, order processing is streamlined and shortened, resulting in increased operational efficiency. Additionally, it helps companies maintain accurate and real-time inventory levels, reducing excess inventory or stockouts and achieving cost savings.


With an OMS with tremendous flexibility, companies can benefit from improved customization options, rapid response to changes, efficiency improvements, and increased customer satisfaction. These advantages make it a valuable tool for companies striving for growth and a competitive edge.


Looking for more information? Read more about the BizBloqs OMS system here.


Willem Ten Asbroek

Willem Ten Asbroek

CEO, Bizbloqs Management Solution B.V.

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Welcome to the BizBloqs product selector. This is a tool we designed to guide you to the right subscription for your business.

If you are not sure how to answer a question, or you are not comfortable with the recommendation, please simply contact us and discuss it with one of our experts. It is our duty and pleasure to guide you to the best of our ability, making sure you arrive at the right well-informed choice that suits your needs perfectly.


BizBloqs offers Business Processes as a Service (BPaaS) and has created a range of subscriptions that service the specific needs of customer profiles we have encountered often in the market.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. This level of scalability allows all our customers to make their subscription grow with their needs, no matter how rapidly they grow or increase the complexity.


I only need very basic features and care most about my outbound process.


Gambit is our entry-level solution that covers the basic needs for companies that are looking to digitize their order fulfilment processes.

The emphasis of this subscription is on the outbound processes, handling all common requirements with ease. Gambit includes the ability to integrate a web shop on the frontend or an ERP system in the backend.

Furthermore, you can connect your Gambit solution to a supported transporter of your choice. Your order fulfilment and stock management have never been easier.


I only need basic features, but inbound and outbound processes are both very relevant for my requirements.


Pawn is the second-tier subscription of BizBloqs. It offers all the capabilities of Gambit, but also adds full control over the purchasing process. If you are looking to take your business to the next level by digitizing all your warehouse processes altogether, Pawn is the right solution for you.

It offers location management out of the box, supporting one location per article as the standard. All basic processes any small or medium business might need are included, all based on the years of experience and elaborate expertise of BizBloqs. We have taken the best practices of implementations in the past so you can benefit from the best of our capabilities.


I need some advanced features; my situation requires location management and/or we need digital support for batch picking. You could say my needs resemble a wholesaler, reseller or large web shop.


Knight takes your digital logistic capabilities to the level you might see at large companies with a professional setup. In fact, BizBloqs services several companies at this level with its Knight solution. It offers the possibility to manage an article across multiple locations and offers digital management for your batch picking.

Knight is the right solution for you if you need to optimize fairly complex processes or large operations. If location management is a big part of your business, Knight is the right subscription level for you. This solution is popular amongst wholesalers, resellers and web shops in particular.


I want a standard solution, but with all the bells and whistles. I manage multiple locations and zoning across my warehouses and deal with a lot of orders.


Bishop is the ultimate standard subscription with a wide range of features beyond the capabilities of Knight. It allows for dynamic location management, which allows you to keep track of your stock on the move at all times.

You can manage multiple locations and assign various location zones as per your requirements. Bishop can handle a great number of orders without effort. If this ultimate subscription still doesn’t meet your needs, you would need to consider a custom solution that is tailored specifically to your requirements.


Clearly it will not be possible to make a straightforward recommendation for your needs. That’s perfectly fine, we have the expertise and experience to address your challenges. You will need to work with our experts to digitize your processes and define your workflow.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. We can do this without development in almost all cases, simply by configuring our solutions to reflect your situation perfectly.