case study

CASE STUDY: JE M’APPELLE

FASION VARIES, STYLE IS FOREVER

 

“Update quote needed”,
– …, CEO

 

 

 

LOCATION:

 

Apeldoorn, the Netherlands

 

LOB AND INDUSTRY:

 

Fashion, brand for clothing collections

 

KEY ACTIVITY:

 

Online sales of their branded apparel for women and also for men with a very high stock rotation

 

ABOUT:

 

Je m’appelle produces clothing collections in a responsible way. Based on a casual chique concept, the collections are produced in limited quantities and refreshed often to maintain some exclusivity.

 

SOLUTION:

 

  • BizBloqs Knight WMS
  • x users
  • Integrated with Exact Online and Sendcloud

 

KEY FEATURES IN USE:

 

  • Batch picking process management
  • Custom packaging size evaluation tool
  • Custom packing slip
  • Seamless integration with Exact and Sendcloud

 

UNIQUE CUSTOMER SCENARIO:

 

Logistics were initially outsourced as a non-core activity. The resulting situation was sub-optimal and thanks to the affordable solution offered by BizBloqs, it was possible to bring everything in-house. Delayed insights and accuracy challenges are a thing of the past.

 

REASON FOR CHOOSING BIZBLOQS:

 

It was important to support integration with Exact Online, but first and foremost it had to be an affordable and scalable solution.

Original situation

 

Je m’appelle started off with fully outsourced logistics. This made ense at the time, so they could focus on executing and further developing their core strengths. However, as they found their logistic insights limited and stock updates delayed as much as 24 hours, they could never really make availability claims with confidence. Furthermore, clothes have a high frequency of returns. Je m’appelle never really managed to identify the right process with their outsourcing partner and had ongoing struggles with a flawed process.

Starting the transformation journey together

Je m’appelle had a firm grip on their desired situation. They had identified clearly what challenges needed to be addressed. Our experts shared their experiences and together we managed to put together a clear and affordable plan to bring all the logistic operations in-house. This would strengthen Je m’appelle’s business for all future requirements, especially with their e-commerce activities in mind.

 

Unexpected findings

 

Rather than the convenience of outsourcing everything, it turned out to be a lot better under control after moving the logistics in-house and has become an important part of Je m’appelle’s offering and services to the customer. As a result, Je m’apelle feels like they can support their customers a lot better, even facilitating special requests and going  that extra mile that is needed sometimes. Internally, Je m’appelle was pleasantly surprised they could bring their own devices, putting the available tablets to good use.

Current situation

 

Now that all logistic operations are moved in-house, Je m’appelle benefits from perfect insights cross-platform, meaning both in Exact and the BizBloqs environment. They have defined and implemented a flawless return process and even created a self-designed point system per article to decide the packaging unit that needs to be used for highest efficiency. This means they can pick up the optimal packaging option for an order simply by adding the points of the articles picked.

 

Final words

 

Because of the way we collaborated from the beginning, we still have a strong partnership and identify Je m’appelle’s new wishes on a regular basis. For example, we added single order picking to their process recently. Together we maintain and grow the solution, as well as the features used, to sustain an affordable and highly efficient in-house warehouse management.

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We enjoy conversations about logistics and gladly share our experience as well as our expertise. Reach out to explore with us how we can have an immediate and signicant positive impact on your business.

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PRODUCT SELECTOR

Welcome to the BizBloqs product selector. This is a tool we designed to guide you to the right subscription for your business.

If you are not sure how to answer a question, or you are not comfortable with the recommendation, please simply contact us and discuss it with one of our experts. It is our duty and pleasure to guide you to the best of our ability, making sure you arrive at the right well-informed choice that suits your needs perfectly.

INTRODUCTION

BizBloqs offers Business Processes as a Service (BPaaS) and has created a range of subscriptions that service the specific needs of customer profiles we have encountered often in the market.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. This level of scalability allows all our customers to make their subscription grow with their needs, no matter how rapidly they grow or increase the complexity.

STATEMENT 1

I only need very basic features and care most about my outbound process.

GAMBIT

Gambit is our entry-level solution that covers the basic needs for companies that are looking to digitize their order fulfilment processes.

The emphasis of this subscription is on the outbound processes, handling all common requirements with ease. Gambit includes the ability to integrate a web shop on the frontend or an ERP system in the backend.

Furthermore, you can connect your Gambit solution to a supported transporter of your choice. Your order fulfilment and stock management have never been easier.

STATEMENT 2

I only need basic features, but inbound and outbound processes are both very relevant for my requirements.

PAWN

Pawn is the second-tier subscription of BizBloqs. It offers all the capabilities of Gambit, but also adds full control over the purchasing process. If you are looking to take your business to the next level by digitizing all your warehouse processes altogether, Pawn is the right solution for you.

It offers location management out of the box, supporting one location per article as the standard. All basic processes any small or medium business might need are included, all based on the years of experience and elaborate expertise of BizBloqs. We have taken the best practices of implementations in the past so you can benefit from the best of our capabilities.

STATEMENT 3

I need some advanced features; my situation requires location management and/or we need digital support for batch picking. You could say my needs resemble a wholesaler, reseller or large web shop.

KNIGHT

Knight takes your digital logistic capabilities to the level you might see at large companies with a professional setup. In fact, BizBloqs services several companies at this level with its Knight solution. It offers the possibility to manage an article across multiple locations and offers digital management for your batch picking.

Knight is the right solution for you if you need to optimize fairly complex processes or large operations. If location management is a big part of your business, Knight is the right subscription level for you. This solution is popular amongst wholesalers, resellers and web shops in particular.

STATEMENT 4

I want a standard solution, but with all the bells and whistles. I manage multiple locations and zoning across my warehouses and deal with a lot of orders.

BISHOP

Bishop is the ultimate standard subscription with a wide range of features beyond the capabilities of Knight. It allows for dynamic location management, which allows you to keep track of your stock on the move at all times.

You can manage multiple locations and assign various location zones as per your requirements. Bishop can handle a great number of orders without effort. If this ultimate subscription still doesn’t meet your needs, you would need to consider a custom solution that is tailored specifically to your requirements.

CUSTOM

Clearly it will not be possible to make a straightforward recommendation for your needs. That’s perfectly fine, we have the expertise and experience to address your challenges. You will need to work with our experts to digitize your processes and define your workflow.

Our solutions are designed in such a way that we can service the smallest businesses for their basic needs, while the same platform can service the most complex and elaborate logistic requirements as well. We can do this without development in almost all cases, simply by configuring our solutions to reflect your situation perfectly.