CASE STUDY: JE M’APPELLE
FASION VARIES, STYLE IS FOREVER
“Update quote needed”,
– …, CEO
Apeldoorn, the Netherlands
LOB AND INDUSTRY:
Fashion, brand for clothing collections
Online sales of their branded apparel for women and also for men with a very high stock rotation
Je m’appelle produces clothing collections in a responsible way. Based on a casual chique concept, the collections are produced in limited quantities and refreshed often to maintain some exclusivity.
- BizBloqs Knight WMS
- x users
- Integrated with Exact Online and Sendcloud
KEY FEATURES IN USE:
- Batch picking process management
- Custom packaging size evaluation tool
- Custom packing slip
- Seamless integration with Exact and Sendcloud
UNIQUE CUSTOMER SCENARIO:
Logistics were initially outsourced as a non-core activity. The resulting situation was sub-optimal and thanks to the affordable solution offered by BizBloqs, it was possible to bring everything in-house. Delayed insights and accuracy challenges are a thing of the past.
REASON FOR CHOOSING BIZBLOQS:
It was important to support integration with Exact Online, but first and foremost it had to be an affordable and scalable solution.
Je m’appelle started off with fully outsourced logistics. This made ense at the time, so they could focus on executing and further developing their core strengths. However, as they found their logistic insights limited and stock updates delayed as much as 24 hours, they could never really make availability claims with confidence. Furthermore, clothes have a high frequency of returns. Je m’appelle never really managed to identify the right process with their outsourcing partner and had ongoing struggles with a flawed process.
Starting the transformation journey together
Je m’appelle had a firm grip on their desired situation. They had identified clearly what challenges needed to be addressed. Our experts shared their experiences and together we managed to put together a clear and affordable plan to bring all the logistic operations in-house. This would strengthen Je m’appelle’s business for all future requirements, especially with their e-commerce activities in mind.
Rather than the convenience of outsourcing everything, it turned out to be a lot better under control after moving the logistics in-house and has become an important part of Je m’appelle’s offering and services to the customer. As a result, Je m’apelle feels like they can support their customers a lot better, even facilitating special requests and going that extra mile that is needed sometimes. Internally, Je m’appelle was pleasantly surprised they could bring their own devices, putting the available tablets to good use.
Now that all logistic operations are moved in-house, Je m’appelle benefits from perfect insights cross-platform, meaning both in Exact and the BizBloqs environment. They have defined and implemented a flawless return process and even created a self-designed point system per article to decide the packaging unit that needs to be used for highest efficiency. This means they can pick up the optimal packaging option for an order simply by adding the points of the articles picked.
Because of the way we collaborated from the beginning, we still have a strong partnership and identify Je m’appelle’s new wishes on a regular basis. For example, we added single order picking to their process recently. Together we maintain and grow the solution, as well as the features used, to sustain an affordable and highly efficient in-house warehouse management.
transform your business
We enjoy conversations about logistics and gladly share our experience as well as our expertise. Reach out to explore with us how we can have an immediate and signicant positive impact on your business.